We want every day to be a great experience at the Y, especially your first one.

To set you up for success in your new role, make sure you take the time to review the Y NSW Induction Guide found on your myY home page. It's full of great information about our history, the organisation, what to expect in your new role and how we develop great connections with our customers every day.

As a new team member, your login details for myY will be sent to your Y NSW corporate email account, which you will have access to on your first day.

If you do not recieve your myY login details on day one, have your manager raise a ticket on the Service Desk and select Sign-On Issues as the Service Desk ticket sub-category.

Logging in to myY is as simple as selecting the myY Login button at the top right of this screen.

It is best to bookmark the myY Resource Hub on your browser, as you will need this URL to log in each time you want to access myY.

When you select myY Login you will be taken to a Microsoft splash page.

• Enter your Username - your Y email address (this is not case sensitive) 
• Enter your Password - the password used to access the Y Network every day

We recommend selecting Remember Me the first time you sign in so that your Username is saved for future access to myY.

Alternately:

• Open the Y Intranet launch page and select the Login - myY button. Enter your Username and Password as above

Click here to learn how to bookmark the myY Resource Hub in Google Chrome (our recommended browser for both myY and the myY Resource Hub).

myY is also accessible via an app for phone or tablet.

To activate the application using the QR code, follow the steps below:

1. Within the myY home page on a PC, select the Activate Mobile Application tile
2. Select Activate via camera
3. From within the SuccessFactors app on your mobile device, scan the QR code
4. Use your myY credentials to log in

Every time you log in to myY, it will open to your home page.

Home page tiles highlight important information and provide you direct access to activities you need to complete.

Click here to learn how to navigate pages and tiles within myY.

Spend time navigating the Org Chart. Get to know your team, and where your team fits at the Y.

As you can see from the navigation guide, myY enables team members to personalise their profile.

You can:

• Upload a profile photo
• Upload a background photo
• Write your own personal About Me
• Upload an audio file to My Name to assist others with pronunciation

View instructions on personalising your myY profile here.

As a team member, the following non-sensitive information is visible to the entire Y NSW organisation:

• First name 
• Last name
• Position
• Manager

However, sensitive personal information such as your address, bank details, and tax information is not visible in the Org Chart, or to your team members. 

Updates to personal information, contact information, address, emergency contacts & dependents can be made by following these steps:

1. From your myY home page, click the My Profile tile
2. Click the Personal Information tab on the summary banner and then click the pen icon next to the heading in each section requiring amendment
3. Enter the new details
4. Click Save 

Please note, if you are updating your legal name, you are required to complete the following steps: 

1. From the Personal Information view, click the button Show 5 more fields
2. Replace the information that requires updating and click Save
3. At this stage, you will be prompted to provide proof of the name change
4. Click Proceed and Confirm
5. To provide proof, email your change of name certificate to my-y@ymcansw.org.au by clicking the email hyperlink
6. The change of legal name request will be sent to the Payroll team for review and action. Your request will not be approved and processed until the change of name certificate is received

To update your personal email address, click here to send the personal email change request to the my-Y inbox. The People and Culture team will pick this up and make the amendment within a few business days.

To update your bank account information:

1. From your myY home page, click the My Profile tile
2. To view and edit your bank details, click the Bank Details tab on the summary banner and then click the pen icon next to the header Bank Details
3. Click the Show 5 More Fields button to view all the editable fields and enter in the relevant information
4. Once completed, click Save 

Your new bank details will be sent to the Payroll team via myY for a final review.

Once reviewed, if accurate, they will be visible in myY. 

In the circumstance the Payroll team need to amend any of the bank details, an email notification will be sent back to the team member requesting they approve the amendments in myY.

To update tax details such as Tax-Free Threshold or Higher Education Loan Program (HELP): 

1. From your myY home page, click the My Profile tile 

2. Click the Personal Information tab on the summary banner and then click the pen icon next to the header Personal Information 

3. From the Personal Information view, click the Show 5 more fields button 

4. Update the tax information that requires amendment and click Save

To provide your Tax File Number: 

Team members who commence at the Y without a Tax File Number (TFN), an incorrect TFN, or who are under 18 and do not require a TFN, will at some stage in their time at the Y, need to update this information. 

To view the QRG for instructions on updating your TFN, click here to view the 2024 updated instruction guide.

To change your Superannuation details, please click here to download the required form for completion.

Once you have completed and signed the Superannuation Declaration, please click here to email the form to our Payroll team. Ensure you attach the signed document.

It is a requirement for all team members at the Y NSW to hold a valid WWCC. 

• To renew your WWCC with Services NSW, please click here and follow the instructions.

Once you have confirmation of renewal, please email the confirmation to the People and Culture team (copy in your manager) who will update this information within myY and Riteq. 

Please click here to access the required email template.

You cannot be rostered if this check has expired.

Team members who are not a citizen or permanent resident of Australia/New Zealand, are required to hold a valid visa with rights to work in Australia. Proof of this will be captured during your Onboarding and added to myY prior to your first day.

Throughout the duration of your employment, it is the responsibility of all team members to ensure any changes to your visa or working rights are provided to your manager as soon as possible. Once provided, this information will be updated in myY by the People and Culture team.

To check that myY holds the most up-to-date information - within your myY personal information, scroll to the National ID and Work Permit section and review Work Permit Info.

Yes, you do. All team members over the age of 16 years, inclusive of volunteers, are required to have a Police Check completed. 

30 days before you turn 16, you will be contacted by a member of the People and Culture Team who will support you through this process. 

Rosters, time and attendance, and leave approval are not managed through myY. For this we utilise Riteq.

You can view your current roster on any PC or smart device through Riteq.

To open the Riteq ESS login page please click here.

If you have any additional queries regarding your roster in Riteq, you should contact your manager or Workforce Planner.

You will sign in/out with your fingerprint at your site via the Riteq Kiosk. (This will be different for Support Services team members - please speak with your manager)

If you have any additional queries regarding logging your time and attendance, please contact your manager.

When you need to go on Parental Leave, the People and Culture team need to be notified as soon as possible of your intended leave and return dates.

You can do that by completing the form available here and provide this to your manager. Your manager should then click here to email the People and Culture team.

To View all of myY Learning - including access to upload Essential Qualifications - once in the Learning page, select the Toggle on the right of screen next to "New Learning Experience".

My Y Essentials are items that are assigned to you as part of a curriculum and form part of your mandatory learning. These include mandatory training as per Y NSW policy and procedure (online or face-to-face) and Essential Qualifications for your role at the Y.

It is important that these are completed/uploaded and kept up to date in myY.

To view a summary of your My Y Essentials:

• Click on the My Y Essentials graph to view a summary of your assigned Essentials, and the next date that action is due
• Click the hyperlink title of the My Y Essentials to view a list of each item that you are required to complete
  
  a) Each item will be listed by title and when they are due
  b) You can view an overview of each assignment by clicking the hyperlink title

For instructions on how to record an Essential Qualification or to add a learning item (not completed in myY) to your Learning History, click here to view the 2024 updated instruction guide.

You can view the status of your learning assignments at any time from the myY Learning portal.   

To access your Learning portal:

• From the myY home page, click the Home drop down list
• Select Learning, select the toggle beside New Learning Experience

Within the My Learning Assignments tile, your courses are categorised by:

• Overdue
• Due within 7 days 
• Due within a month
• Due anytime.

To view the details of a learning assignment, click the title hyperlink.

The Learning History tile on your myY Learning page provides you with access to your full learning transcript. This is not a report, but an active list of historical records allowimng access to uploaded Essential Qualification certificates, and online learning completion certificates.

Your Learning History is automatically updated when you complete any courses or record a qualification. Click here for 2024 updated information on accessing your Learning History.

All Y NSW team members are able to complete online learning from their myY Learning portal.

When learning has been assigned to you, it will appear as a task on the Take Courses tile on your home page.

Click here for 2024 updated instructions on completing online learning.

As a team member, you can browse, register and withdraw from any online, webinar or instructor-led (face-to-face) course from the myY Learning portal.

Click here for 2024 updated information on registering for a course (online or instructor-led/face-to-face).

You can also withdraw from any self-assigned instructor-led face-to-face courses up to 24 hours before the course commences.

To withdraw from a registered class:

1. From the myY home page select the Home drop down, select Learning
2. Within the Learning Assignments view, find the class you wish to withdraw from
3. Click the down arrow next to Enrolled
4. Select Withdraw from the drop down list
5. You will be prompted with a confirmation pop up - click Yes to withdraw from the class

The withdrawal will be automatically confirmed in mY and you will receive an email confirmation of your withdrawal from the course. You will also receive an updated Outlook calendar invitation to remove the item from your calendar.